Sales & Service Coordinator — Flexible Week, Fast-Paced Orders

James Fisher and Sons plc; Sutherland Shire Council; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible working (half day Friday)

Free on-site parking

Novated car leasing options

Paid Parental Leave

Résumé du poste

James Fisher is seeking a proactive Sales & Service Coordinator to support the sales function, coordinating orders from receipt to delivery and ensuring adherence to company procedures. The role links internal teams with customers and emphasizes accurate documentation, forecasting, and reporting to boost customer satisfaction and business success.

Based in Caringbah, Sydney, the position requires collaboration across departments, strong administrative skills and a customer-focused approach.

Qualifications

• Relevant experience in sales support, coordination or administration, preferably in subsea, engineering or defence.
• Understanding of quotation, sales order, purchasing, receipting and invoicing processes.
• Proficiency with ERP systems and Microsoft Office applications.
• Ability to manage multiple priorities in a fast paced environment with attention to detail.

Responsabilités

• Process internal and external sales orders in Glovia from creation to invoicing.
• Ensure accurate sales documentation including customer-requested quality documentation (OQE).
• Coordinate and monitor export licence applications with stakeholders.
• Maintain forecasts for service and sales demand using MPS/MRP reports.
• Raise purchase requisitions and orders to meet delivery schedules.
• Prepare monthly order book and dashboard reports with updates on orders and planning.
• Maintain Salesforce records, opportunities and activities for forecasting.
• Prepare and manage customer quotations ensuring pricing accuracy and approvals.

Connaissances

ERP systems

Microsoft Office

Customer service

Organisational skills

Communication skills

Problem solving

Outils

Salesforce

Description du poste

James Fisher is seeking a proactive Sales & Service Coordinator to support the sales function, coordinating orders from receipt to delivery and ensuring adherence to company procedures. The role links internal teams with customers and emphasizes accurate documentation, forecasting, and reporting to boost customer satisfaction and business success.

Based in Caringbah, Sydney, the position requires collaboration across departments, strong administrative skills and a customer-focused approach.