Customer Sales & Operations Coordinator — Flexible Hours

PharmaCare Group; Sydney; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

On-site gym

Barista onsite

Product allowance

Parental leave

Salary continuance

Flexible start times

Onsite parking

Training and development

Job summary

PharmaCare Group on Sydney's Northern Beaches seeks a proactive Customer Sales & Operations Coordinator to manage Pharmacy Independent customers, drive sales, generate orders and provide CRM support.

You will coordinate promotions, specialised orders and backorders, partnering with Sales, Customer Service, Marketing and Finance to resolve enquiries and maintain accurate data in Perenso and JDE, delivering exceptional customer service and reliable operational support.

Qualifications

• Experience in customer sales, sales operations or customer service.
• Comfortable working with CRM systems and data integrity.
• Strong communication and collaboration across teams.
• Proficiency with Outlook and Excel; quick learner of business systems.

Responsibilities

• Manage and grow relationships with Pharmacy Independent customers, driving sales, generating orders and delivering responsive customer support.
• Provide administration and user support for the Perenso CRM, ensuring data remains accurate and up to date.
• Coordinate specialised and non-standard orders, including promotions, samples, events, new stores and backorders.
• Partner with Sales, Customer Service, Marketing and Finance to resolve enquiries and support the Sales Team.

Skills

Customer sales

Sales operations

Customer service

Systems administration

Perenso

JDE

Outlook

Excel

Cross-functional collab

Attention to detail

Tools

Perenso

JDE

Microsoft Outlook

Excel

Job description

PharmaCare Group on Sydney's Northern Beaches seeks a proactive Customer Sales & Operations Coordinator to manage Pharmacy Independent customers, drive sales, generate orders and provide CRM support.

You will coordinate promotions, specialised orders and backorders, partnering with Sales, Customer Service, Marketing and Finance to resolve enquiries and maintain accurate data in Perenso and JDE, delivering exceptional customer service and reliable operational support.