Sales Operations & Client Experience Coordinator

Place A9K; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Job summary

Place Albany Creek is seeking an energetic and organised Agent Support to help keep our sales team performing at their best. You will be the driving force behind client experience, campaigns, and day-to-day operations.

This role encompasses front-line customer service, scheduling, and coordinating marketing activities to ensure smooth office flow. You will support our sales agents with admin tasks, coordinate listings, manage calendars, and assist with social media and office campaigns.

Qualifications

• Experience in admin support or sales support roles.
• Excellent organisation and time management.
• Strong communication and people skills.
• Tech-savvy with CRM experience.
• Previous real estate experience valued but not required.

Responsibilities

• Be the first point of contact for clients and provide exceptional customer service.
• Support sales agents with day-to-day administration.
• Coordinate listings from preparation through to launch.
• Book appointments, manage calendars and keep campaigns on track.
• Prepare marketing campaigns, material and coordinate photography, signboards and advertising.
• Manage social media content and assist with office marketing initiatives.
• Organise settlement gifts and help create memorable client experiences.
• Liaise with buyers, sellers, solicitors and suppliers.

Skills

Customer service

Time management

Communication

Organisation

CRM experience

Job description

Place Albany Creek is seeking an energetic and organised Agent Support to help keep our sales team performing at their best. You will be the driving force behind client experience, campaigns, and day-to-day operations.

This role encompasses front-line customer service, scheduling, and coordinating marketing activities to ensure smooth office flow. You will support our sales agents with admin tasks, coordinate listings, manage calendars, and assist with social media and office campaigns.