Sales Support Officer RE

Elders Rural Services Australia; Albany; Sur place; AUD 60 000 - 70 000; Plein temps

Résumé du poste

The Elders Albany real estate team is seeking a Real Estate Sales Support Officer on a permanent, full-time basis. You will provide expert administrative support, handle inquiries, and help prepare contracts and advertising while building relationships with clients.

Joining Elders means collaborating with a small, dedicated team in a central Albany office, supported by a nationwide network. You should be eager to learn, tech-savvy, and focused on delivering outstanding customer service.

Qualifications

• Experience with admin tasks and client service.
• Ability to manage multiple inquiries and tasks.
• Desire to learn and contribute to a small team.

Responsabilités

• Provide administrative support to the Albany Real Estate team.
• Answer and route phone calls, emails and enquiries.
• Assist in preparing documentation such as advertising and contracts; support property management.

Connaissances

Customer service

Team player

Communication

Tech savvy

Outils

MS Office

Description du poste

About the role

We are looking for a Real Estate Sales Support Officer to join the growing team on a permanent, full-time basis.

The Albany Real Estate team is a group of dedicated professionals focused on providing industry-leading technology and best-practice service. We are not your normal real estate team, focusing on maintaining a small tight-knit team of quality staff with a culture of collaboration and cooperation, and creation of a happy, exciting, and highly productive workplace. Over the last ten years we have grown from an initial staff of two, to a team of six sales reps, a property management department, and related administrative staff. We have recently moved to a dedicated office in central Albany with a view to continued growth, and to further improve our offering.

Sales Support Officers are the first people our clients see when they interact with Elders. Your expert customer service skills will operate as the backbone of the branch and support the team in building relationships with clients. With the backing of the Elders network, you will be provided with the tools necessary to support and grow your career.

Responsibilities

As a key member of the team, you will enjoy a varied day including:

• Providing expert administrative support to the team, allowing the branch to develop and foster professional relationships
• Answering and redirecting phone calls, emails, and enquiries
• Assisting in the preparation of documentation, such as advertising and contracts, and providing property management assistance
• Accurately recording funds, completing trust fund transfers, and managing invoices
• Creating promotional and marketing materials to actively promote the Elders brand
• Creating content for, and managing, social media accounts
• Liaising with local suppliers and providers to assist in the day to day running of operations

About you

To succeed at Elders, you:

• Demonstrate a positive attitude, and willingness to learn and continually improve
• Be a team player with a collaborative approach, who thrives in a results-focused working environment
• Have a knowledge of, and an interest in, the real estate industry
• Are smart, resourceful, and forward thinking
• Embrace technology and have solid working knowledge of modern technology
• Have a keen eye for detail and a background in administration or similar
• Have an ability to provide a high level of customer service and cultivate relationships with current and future clients

About Elders

Elders is one of Australia's most trusted and iconic companies with a diverse portfolio of businesses. We offer experts across rural, residential, commercial, lifestyle and property management. Unlike other brands, we also offer complimentary products under the one Elders banner including home loans, insurance, water trading, and financial planning.

As a leading real estate network, Elders run one of the largest company-owned rent rolls, sales teams and franchise networks nationally. With such an iconic, essential business in the Australian landscape, we are confident that you will be proud to grow your career at Elders.

For more information please visit our careers page or email [e-mail] Please note, applications may be shortlisted as they are received.

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders.

We will accept applications from all people with the right to live and work in Australia.

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