Sales Merchandise

Nutrien Ag Solutions Limited; Hamilton; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive remuneration package

Incentive programs

Purchased leave scheme benefits

Nutrien Day

Job summary

Nutrien Ag Solutions Limited is recruiting for a customer‑facing retail role in Victoria. You will help farmers and local customers in-store or by phone, delivering a memorable service experience as part of a busy rural store team.

Reporting to the Branch Manager, you will assist with stock, inquiries, and day‑to‑day store operations while upholding safety and a welcoming atmosphere. Training and development are provided along with benefits and community involvement opportunities.

Qualifications

• Customer service experience in retail is preferred.
• Interest in farming/agriculture is helpful.
• Experience in a fast-paced retail environment is advantageous.

Responsibilities

• Assist customers with product questions and pricing in-store and by phone.
• Manage inventory, place orders, receive deliveries, and arrange dispatches.
• Process counter sales, handle payments, and respond to inquiries.
• Maintain safety and cleanliness in-store.
• Support promotions by setting up signage and displays.
• Greet customers and maintain a welcoming store environment.
• Occasionally deliver products to farms.

Skills

Customer service passion

Retail sales experience

Relationship building

Willingness to learn

Tools

SAP

Job description

If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers.

We’re a local employer with a local heartbeat, backed by global resources. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

What You'll Do:

Reporting to the Branch Manager, you will focus on developing strong customer relationships. Our customer base is broad and can include local farmers, primary producers and trade customers and the focus of your role is to provide a memorable experience for all customers either in store or over the telephone. Tasks are varied because no two days are the same in a rural retail store and you will work across a variety of activities including;

• Assist customers with product questions and pricing, providing clear and friendly service in-store and by phone.
• Manage inventory, order goods, receive deliveries, and arrange dispatches using store systems to ensure stock accuracy.
• Process counter sales accurately, handle payments, and answer customer inquiries.
• Follow safety protocols and maintain a clean, hazard-free environment.
• Support promotional activities, setting up signage and displays to boost product visibility.
• Keep the store tidy and welcoming and greet all customers warmly.
• Load/unload trucks, unpack deliveries, and prepare orders for dispatch with care.
• Occasionally deliver products directly to farms, ensuring timely and professional service.

What You'll Bring:

• You must demonstrate a passion for customer service as well as a positive approach and the determination to succeed
• Ideally you will have exposure to or a strong passion in farming and agriculture with the enthusiasm to learn about new products
• Previous success in a retail sales or customer service role is highly advantageous
• You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and “get the job done” in a fast-paced environment
• You will be keen to learn all aspects of retail operations and sales, and be confident using computer software systems such as SAP
• You will have a current driver’s license and ideally a forklift ticket (Desirable)

What You'll Get:

• A competitive remuneration package
• Access to incentive programs
• Purchased leave scheme benefits
• An additional day of leave – Nutrien Day
• Opportunities to support community partnerships across our network
• Be a member of a company committed to feeding the future
• Ongoing training and development to pursue individual ambitions

At Nutrien, we’re committed to Feeding the Future. As a global leader in agriculture, we go further for Australian farmers, and we believe our people are our greatest asset! Join a purpose-driven organisation where your work directly supports sustainable farming and food production.

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.

At Nutrien, we never stop growing, because our world never does.Our size can help us weather a storm, but with that ability comes agreat responsibility—to our growers and customers, our employees andshareholders, our communities, and the planet.