Sales Manager - MICE & Corporate

Hyatt Hotels; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Complimentary shift meals and Spa/FOB/

Discounts at Hyatt outlets

Discounted Hyatt accommodations

Job summary

Park Hyatt Sydney is a luxury hotel renowned for exceptional guest experiences. We are seeking a Sales Manager - MICE & Corporate to join our Sales & Marketing team and drive business development across MICE and Corporate segments, building strong client relationships and contributing to our revenue strategy.

You will develop new opportunities, manage key accounts, and collaborate with Revenue, Events, F&B and Rooms teams to maximise revenue and client satisfaction.

Qualifications

• You have prior hotel sales experience, ideally in luxury hospitality.
• You have experience managing MICE, Corporate or Group business.
• You can demonstrate success in developing new business and growing existing accounts.
• You have strong negotiation, presentation and relationship-building skills.
• You are highly organised, with excellent attention to detail.
• You work well independently and as part of a team.
• You have strong written and verbal communication skills.
• You are confident using CRM and sales management systems.
• You take a proactive, results-driven approach and have a passion for hospitality.
• You are willing to travel interstate or internationally for sales activities when required.

Responsibilities

• Develop and execute sales strategies to achieve and exceed revenue targets across Rooms, Events and other revenue-generating departments.
• Identify, source and convert new business across the MICE and Corporate segments.
• Manage a portfolio of key accounts and build strong client relationships to maximise revenue opportunities.
• Conduct sales calls, client presentations, networking activities, site inspections and familiarisation visits.
• Develop account management strategies to retain and grow existing business.
• Maintain accurate client records and sales activity in Hyatt's sales systems and reporting tools.
• Represent Park Hyatt Sydney at industry events, trade shows, sales missions and networking functions.
• Work closely with Revenue Management, Events, Food & Beverage and Rooms teams to deliver exceptional client and guest experiences.
• Contribute to annual business planning, sales forecasting and quarterly action plans.
• Monitor market trends, competitor activity and industry developments to identify opportunities.
• Achieve sales targets through the delivery of an annual Personal Business Plan.

Skills

Hotel sales

Luxury hospitality

MICE sales

Corporate sales

Negotiation skills

Presentation skills

CRM proficiency

Communication

Travel willing

Attention to detail

Tools

CRM systems

Job description

Finding luxury in every detail, Park Hyatt Sydney offers a sophisticated and contemporary luxury experience. Perfectly positioned between the Sydney Opera House and Sydney Harbour Bridge, the hotel features premium guestrooms and suites, dining and exceptional event spaces overlooking Sydney Harbour.

We are seeking a passionate and driven Sales Manager - MICE & Corporate to join our Sales & Marketing team. This is an exciting opportunity for an experienced sales professional to build strong client relationships, drive revenue and contribute to the success of one of Australia's leading luxury hotels.

About the Role

Reporting to the Director of Sales & Marketing and the Director of Sales, the Sales Manager - MICE & Corporate will drive business development and revenue across the MICE (Meetings, Incentives, Conferences and Events) and Corporate segments.

The successful candidate will proactively identify and convert new business opportunities, develop key client relationships, maximise revenue and contribute to the hotel's overall sales strategy.

Key Responsibilities

• Develop and execute sales strategies to achieve and exceed revenue targets across Rooms, Events and other revenue-generating departments.
• Identify, source and convert new business across the MICE and Corporate segments.
• Manage a portfolio of key accounts and build strong client relationships to maximise revenue opportunities.
• Conduct sales calls, client presentations, networking activities, site inspections and familiarisation visits.
• Develop account management strategies to retain and grow existing business.
• Maintain accurate client records and sales activity in Hyatt's sales systems and reporting tools.
• Represent Park Hyatt Sydney at industry events, trade shows, sales missions and networking functions.
• Work closely with Revenue Management, Events, Food & Beverage and Rooms teams to deliver exceptional client and guest experiences.
• Contribute to annual business planning, sales forecasting and quarterly action plans.
• Monitor market trends, competitor activity and industry developments to identify opportunities.
• Achieve sales targets through the delivery of an annual Personal Business Plan.

Qualifications – About You

• You have previous hotel sales experience, ideally in luxury hospitality.
• You have experience managing MICE, Corporate or Group business.
• You can demonstrate success in developing new business and growing existing accounts.
• You have strong negotiation, presentation and relationship-building skills.
• You are highly organised, with excellent attention to detail.
• You work well independently and contribute positively to a collaborative team.
• You have strong written and verbal communication skills.
• You are confident using CRM and sales management systems.
• You take a proactive, results-driven approach and have a passion for hospitality.
• You are willing to travel interstate or internationally for sales activities when required.
• Employee benefits, including complimentary shift meals and discounts at the Spa and Food & Beverage outlets.
• Complimentary and discounted accommodation at Hyatt properties worldwide.
• Access to recognised learning and development programs and opportunities.
• An employee assistance program and paid family leave benefits.
• The opportunity to be part of a diverse and inclusive team.

Description

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt Sydney offers a sophisticated and contemporary luxury experience. Perfectly positioned between the Sydney Opera House and Sydney Harbour Bridge, the hotel features premium guestrooms and suites, dining and exceptional event spaces overlooking Sydney Harbour.

We are seeking a passionate and driven Sales Manager - MICE & Corporate to join our Sales & Marketing team. This is an exciting opportunity for an experienced sales professional to build strong client relationships, drive revenue and contribute to the success of one of Australia's leading luxury hotels.

About the Role

Reporting to the Director of Sales & Marketing and the Director of Sales, the Sales Manager - MICE & Corporate will drive business development and revenue across the MICE (Meetings, Incentives, Conferences and Events) and Corporate segments.

The successful candidate will proactively identify and convert new business opportunities, develop key client relationships, maximise revenue and contribute to the hotel's overall sales strategy.

Key Responsibilities

• Develop and execute sales strategies to achieve and exceed revenue targets across Rooms, Events and other revenue-generating departments.
• Identify, source and convert new business across the MICE and Corporate segments.
• Manage a portfolio of key accounts and build strong client relationships to maximise revenue opportunities.
• Conduct sales calls, client presentations, networking activities, site inspections and familiarisation visits.
• Develop account management strategies to retain and grow existing business.
• Maintain accurate client records and sales activity in Hyatt's sales systems and reporting tools.
• Represent Park Hyatt Sydney at industry events, trade shows, sales missions and networking functions.
• Work closely with Revenue Management, Events, Food & Beverage and Rooms teams to deliver exceptional client and guest experiences.
• Contribute to annual business planning, sales forecasting and quarterly action plans.
• Monitor market trends, competitor activity and industry developments to identify opportunities.
• Achieve sales targets through the delivery of an annual Personal Business Plan.

Qualifications – About You

• You have previous hotel sales experience, ideally in luxury hospitality.
• You have experience managing MICE, Corporate or Group business.
• You can demonstrate success in developing new business and growing existing accounts.
• You have strong negotiation, presentation and relationship-building skills.
• You are highly organised, with excellent attention to detail.
• You work well independently and contribute positively to a collaborative team.
• You have strong written and verbal communication skills.
• You are confident using CRM and sales management systems.
• You take a proactive, results-driven approach and have a passion for hospitality.
• You are willing to travel interstate or internationally for sales activities when required.
• Employee benefits, including complimentary shift meals and discounts at the Spa and Food & Beverage outlets.
• Complimentary and discounted accommodation at Hyatt properties worldwide.
• Access to recognised learning and development programs and opportunities.
• An employee assistance program and paid family leave benefits.
• The opportunity to be part of a diverse and inclusive team.

Working at Park Hyatt Sydney

• Employee benefits, including complimentary shift meals and discounts at the Spa and Food & Beverage outlets.
• Complimentary and discounted accommodation at Hyatt properties worldwide.
• Access to recognised learning and development programs and opportunities.
• An employee assistance program and paid family leave benefits.
• The opportunity to be part of a diverse and inclusive team.

A career with Hyatt opens a world of opportunities. Hyatt has been recognised among the World's Best Multinational Workplaces and is committed to creating a culture of care and service. Our values-Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing-are at the heart of what we do.

To see how our colleagues experience the brand, follow #InAHyattWorld or #WorldofHyatt.