Sales Manager – MICE & Corporate

Park Hyatt; The Rocks; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Complimentary shift meals

Discounted Spa & F&B

complimentary accommodation at Hyatt

Learning & development programs

Employee assistance program

Paid family leave

Diversity and inclusion culture

Job summary

Park Hyatt Sydney is seeking a Sales Manager – MICE & Corporate to drive business across meetings, incentives, conferences & events and corporate segments. The role reports to the Directors of Sales & Marketing and Sales, with a focus on securing new opportunities and growing key accounts.

Work closely with Revenue Management, Events, Food & Beverage and Rooms to deliver exceptional client experiences while contributing to the hotel’s overall sales strategy and annual plan.

Qualifications

• Previous hotel sales experience, ideally in luxury hospitality.
• Experience managing MICE, Corporate or Group business.
• Proven track record in developing new business and expanding existing accounts.
• Strong negotiation, presentation and relationship-building skills.
• Highly organized with excellent attention to detail.

Responsibilities

• Develop and execute sales strategies to meet revenue targets across Rooms, Events and other departments.
• Identify, source and convert new business in MICE and Corporate segments.
• Manage key accounts and cultivate client relationships to maximise revenue.
• Conduct sales calls, client presentations, networking, site inspections and familiarisation visits.
• Collaborate with Revenue Management, Events, F&B and Rooms to deliver exceptional client experiences.
• Contribute to annual business planning, forecasting and action plans.

Skills

MICE sales

Corporate sales

Key account management

Negotiation

Presentations

Relationship building

CRM proficiency

Tools

CRM software

Job description

Finding luxury in every detail, Park Hyatt Sydney offers a sophisticated and contemporary luxury experience. Perfectly positioned between the Sydney Opera House and Sydney Harbour Bridge, the hotel features premium guestrooms and suites, dining and exceptional event spaces overlooking Sydney Harbour.

We are seeking a passionate and driven Sales Manager – MICE & Corporate to join our Sales & Marketing team. This is an exciting opportunity for an experienced sales professional to build strong client relationships, drive revenue and contribute to the success of one of Australia’s leading luxury hotels.

About the Role

Reporting to the Director of Sales & Marketing and the Director of Sales, the Sales Manager – MICE & Corporate will drive business development and revenue across the MICE (Meetings, Incentives, Conferences and Events) and Corporate segments.

The successful candidate will proactively identify and convert new business opportunities, develop key client relationships, maximise revenue and contribute to the hotel’s overall sales strategy.

Key Responsibilities

• Develop and execute sales strategies to achieve and exceed revenue targets across Rooms, Events and other revenue-generating departments.


• Identify, source and convert new business across the MICE and Corporate segments.


• Manage a portfolio of key accounts and build strong client relationships to maximise revenue opportunities.


• Conduct sales calls, client presentations, networking activities, site inspections and familiarisation visits.


• Develop account management strategies to retain and grow existing business.


• Maintain accurate client records and sales activity in Hyatt’s sales systems and reporting tools.


• Represent Park Hyatt Sydney at industry events, trade shows, sales missions and networking functions.


• Work closely with Revenue Management, Events, Food & Beverage and Rooms teams to deliver exceptional client and guest experiences.


• Contribute to annual business planning, sales forecasting and quarterly action plans.


• Monitor market trends, competitor activity and industry developments to identify opportunities.


• Achieve sales targets through the delivery of an annual Personal Business Plan.

About You

• You have previous hotel sales experience, ideally in luxury hospitality.


• You have experience managing MICE, Corporate or Group business.


• You can demonstrate success in developing new business and growing existing accounts.


• You have strong negotiation, presentation and relationship-building skills.


• You are highly organised, with excellent attention to detail.


• You work well independently and contribute positively to a collaborative team.


• You have strong written and verbal communication skills.


• You are confident using CRM and sales management systems.


• You take a proactive, results-driven approach and have a passion for hospitality.


• You are willing to travel interstate or internationally for sales activities when required.

• Employee benefits, including complimentary shift meals and discounts at the Spa and Food & Beverage outlets.


• Complimentary and discounted accommodation at Hyatt properties worldwide.


• Access to recognised learning and development programs and opportunities.


• An employee assistance program and paid family leave benefits.


• The opportunity to be part of a diverse and inclusive team.

A career with Hyatt opens a world of opportunities. Hyatt has been recognised among the World’s Best Multinational Workplaces and is committed to creating a culture of care and service. Our values—Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing—are at the heart of what we do.

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