Director of Event Sales & Planning

Park Hyatt; Melbourne; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Complimentary accommodation

Discounted onsite car parking

Employee assistance program

Generous paid time off

Parental leave

Wellbeing leave

Health insurance discount

Job summary

Park Hyatt Melbourne is seeking a Director of Events to lead the strategic direction and daily management of our Events Sales & Planning team, shaping memorable conferences, weddings and corporate gatherings. You will collaborate closely with Sales, Marketing and hotel leadership to drive revenue and guest experiences at the highest Park Hyatt standards.

You will mentor a high-performing team, oversee end-to-end event delivery and partner with operational teams to ensure flawless execution

Qualifications

• Leadership experience in luxury hotels or premium hospitality.
• Proven success leading high-performing teams and achieving commercial targets.
• Strong knowledge of MICE, group and catering sales.
• Outstanding communication, relationship-building and negotiation skills.
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Creativity, commercial acumen and a passion for delivering memorable guest experiences.
• Relevant qualifications in Hospitality, Tourism, Business or Event Management are desirable.
• Experience with Opera and event management systems will be highly regarded.

Responsibilities

• Lead, coach and develop the Events Sales & Planning team to deliver exceptional client experiences and commercial results.
• Drive revenue across MICE, catering, group and short-lead business while achieving and exceeding budget targets.
• Oversee the end-to-end sales and planning process for a diverse portfolio of luxury events.
• Partner with Rooms, Food & Beverage and operational teams to ensure seamless event delivery.
• Build and maintain strong relationships with clients through site inspections, presentations and ongoing engagement.
• Identify new business opportunities and represent the hotel at industry events and trade shows.
• Manage complex, high-value events with exceptional attention to detail and service excellence.
• Ensure compliance with Hyatt brand standards, policies and operational procedures.

Skills

Leadership

Negotiation

Communication

Team development

Strategic thinking

Client relationships

Education

Hospitality/Tourism/Business/Event Management degree

Tools

Opera

Job description

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.

Benefits of working with us

• Leading global hotel brand with career advancement opportunities
• Complimentary and discounted accommodation at more than 1,000 Hyatt properties worldwide for youand your loved ones
• Complimentary duty meals whilst on shift
• Discounted food & beverage and park club health & day spa treatments
• Discounted onsite car parking
• Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern
• Generous paid time off and holiday policies including paid parental leave and wellbeing leave
• 10% discount with NIB Health Insurance

About the Role

As Director of Events, you'll lead the strategic direction and day-to-day success of our Events Sales & Planning team, overseeing one of Melbourne's premier luxury event operations.

Working closely with the Director of Sales & Marketing and key hotel leaders, you'll drive revenue growth, inspire a high-performing team and ensure every conference, meeting, wedding and special event reflects the exceptional standards of Park Hyatt Melbourne.

This is an opportunity to combine commercial leadership with exceptional guest experiences, shaping memorable events while developing your team and contributing to the hotel's ongoing success.

Some of the responsibilities include:

• Lead, coach and develop the Events Sales & Planning team to deliver exceptional client experiences and commercial results.
• Drive revenue across MICE, catering, group and short-lead business while achieving and exceeding budget targets.
• Oversee the end-to-end sales and planning process for a diverse portfolio of luxury events.
• Partner with Rooms, Food & Beverage and operational teams to ensure seamless event delivery.
• Build and maintain strong relationships with clients through site inspections, presentations and ongoing engagement.
• Identify new business opportunities and represent the hotel at industry events and trade shows.
• Manage complex, high-value events with exceptional attention to detail and service excellence.
• Ensure compliance with Hyatt brand standards, policies and operational procedures.

Qualifications

• Previous leadership experience in luxury hotels or premium hospitality.
• Proven success leading high-performing teams and achieving commercial targets.
• Strong knowledge of MICE, group and catering sales.
• Outstanding communication, relationship-building and negotiation skills.
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Creativity, commercial acumen and a passion for delivering memorable guest experiences.
• Relevant qualifications in Hospitality, Tourism, Business or Event Management are desirable.
• Experience with Opera and event management systems will be highly regarded.