Sales & Customer Success Lead — New Business & Upsells

Office Fruit; Melbourne; On-site; AUD 50,000 - 70,000; Full time

Job summary

Office Fruit Group in Melbourne is seeking a motivated sales-focused candidate to introduce new businesses, nurture relationships, and close deals. You’ll handle inquiries, support the team, and contribute ideas for growth and marketing initiatives.

Role includes cold calling, prospecting and maintaining customer records. Strong written email skills and a proactive, flexible attitude are essential.

Qualifications

• Experience in sales and customer service.
• Ability to win new customers and upsell.

Responsibilities

• Winning new business: Cold calling, prospecting, following up leads and turning conversations into customers.
• Building relationships: Getting to know our customers and making them feel like more than just an account number.
• Assisting customers: make with changes, enquiries and general customer service.
• Closing deals: Preparing quotes, overcoming objections and getting that wonderful feeling when someone says YES!
• Helping the team: Supporting customer service, solving problems and pitching in wherever needed.
• Spotting opportunities: Upselling products and finding new ways to grow the business.
• Keeping organised: Managing customer records, contact lists and follow-ups.
• Getting creative: Contributing ideas to our marketing and social media.

Skills

Cold calling

Prospecting

Customer relationship

Negotiation

Email communication

Tools

Google Workspace

Excel

Job description

Office Fruit Group in Melbourne is seeking a motivated sales-focused candidate to introduce new businesses, nurture relationships, and close deals. You’ll handle inquiries, support the team, and contribute ideas for growth and marketing initiatives.

Role includes cold calling, prospecting and maintaining customer records. Strong written email skills and a proactive, flexible attitude are essential.