Sales & Community Engagement Coordinator

Hindmarsh; Canberra; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Exclusive discounts at retailers

Flex Days

Birthday gift

Training & development

Wellbeing initiatives

Job summary

Hindmarsh is seeking a Sales Coordinator in Canberra to support the sales journey from initial enquiry through to settlement. You will manage inquiries, leads and customer data in the CRM, build relationships with prospective residents and stakeholders, and assist with sales documentation and events.

Reporting to the Sales Manager, the role requires sales or customer service experience, excellent communication, empathy, and proficiency in MS Office and CRM systems.

Qualifications

• Experience in sales, customer service or CRM
• Excellent written and verbal communication
• High empathy and passion for customer service
• Intermediate Microsoft Office skills including Excel, Word and Outlook
• A current driver's licence

Responsibilities

• Managing sales enquiries, leads and customer information through the CRM system
• Building and maintaining strong relationships with prospective residents, community groups and key stakeholders
• Preparing and processing sales documentation and supporting sales administration activities
• Coordinating village events, open days, expos and community presentations
• Supporting local marketing initiatives and community engagement activities
• Assisting with reporting, compliance, data management and administration
• Working closely with the sales and marketing teams to drive leads, sales activity and exceptional customer experiences

Skills

Sales experience

Customer service

Communication skills

Empathy

Data entry

Driver's licence

Tools

CRM system

Excel

Word

Outlook

Job description

Hindmarsh is seeking a Sales Coordinator in Canberra to support the sales journey from initial enquiry through to settlement. You will manage inquiries, leads and customer data in the CRM, build relationships with prospective residents and stakeholders, and assist with sales documentation and events.

Reporting to the Sales Manager, the role requires sales or customer service experience, excellent communication, empathy, and proficiency in MS Office and CRM systems.