Hybrid Key Account Manager – Industrial Growth

RS Group

Sydney

Hybrid

AUD 90,000 - 130,000

Full time

7 days ago

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Job summary

RS Group is seeking a Sales Account Manager to manage a customer portfolio, uncover new business, and position RS as the trusted supplier in the territory. The hybrid NSW location supports collaboration with internal teams to deliver value-added solutions.

You will maintain CRM data, drive upsell/cross-sell opportunities, and ensure pricing/service agreements are followed while meeting KPIs.

Qualifications

3+ years' experience in Account Management or Strategic Business Development, preferably in industrial field sales.
Strong negotiation and communication skills; able to build effective relationships.
Results-driven with financial, analytical, and time-management capabilities.
Proficient in procurement understanding, value selling, and meeting KPIs.
Collaborative, proactive, and committed to continuous learning.
Proficient in SAP and Microsoft tools.

Responsibilities

Manage and grow relationships with existing customers.
Identify and engage target customers to generate new business.
Drive upselling and cross-selling to achieve sales targets.
Collaborate with internal teams to deliver value-added solutions aligned to customer needs.
Maintain accurate CRM and sales data to support forecasting and marketing insights.
Use data-driven decision-making to ensure pricing and service agreement compliance.
Resolve customer issues and partner with teams to improve customer experience and NPS.
Participate in product trainings, marketing initiatives, and continuous improvement activities.
Uphold company standards and compliance across all processes.