RTO Admin & Compliance Coordinator

Australian Concert & Entertainment Security; Sydney; Vor Ort; AUD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Flexible and collaborative work环境

Competitive salary

Zusammenfassung

ACESGroup, operating as Australian Concert & Entertainment Security in Redfern NSW, is seeking an organised Administrator to manage enrolments, records and compliance within our Affirm Training operations. The role will support trainers, coordinate course logistics and deliver excellent student and stakeholder service.

The position requires attention to detail, strong communication, and the ability to work across a rotating roster including weekdays and weekends.

Qualifikationen

• 2+ years experience in an RTO Administration role.
• Strong attention to detail and ability to manage competing priorities.
• Excellent communication and customer service skills.

Aufgaben

• Manage student enrolments, registrations and records across portals and SMS.
• Issue qualifications, statements of attainment and certificates.
• Ensure compliance with regulatory requirements.
• Provide front-line customer service to students, trainers and stakeholders via phone, email and in person.
• Support trainers with course logistics, classroom setup and resources.
• Maintain training room presentation and escalate facilities issues to the RTO Manager.
• Carry out ad hoc tasks and requests as required.

Kenntnisse

Attention to detail

Communication skills

Customer service

Fast-paced environment

Tools

Microsoft Office

RTO systems (ReadyStudent/VETtrak)

Jobbeschreibung

ACESGroup, operating as Australian Concert & Entertainment Security in Redfern NSW, is seeking an organised Administrator to manage enrolments, records and compliance within our Affirm Training operations. The role will support trainers, coordinate course logistics and deliver excellent student and stakeholder service.

The position requires attention to detail, strong communication, and the ability to work across a rotating roster including weekdays and weekends.