Rostering & Workforce Administrator – Aged Care

Lutheran Services; Biloela; On-site; AUD 36,000 - 51,000; Part time

Benefits offered by this job

Salary Packaging Benefits

Discounts on Health Cover, Energy, and

Staff discounts & benefits

Job summary

Lutheran Services is seeking an Administration Officer – Workforce in Queensland. You will help ensure the right people are in the right place at the right time to deliver person-centred care in aged care services.

The role involves roster coordination, managing staff availability, and generating workforce reports to monitor overtime and costs. A 0.8 FTE, Monday–Friday(9am–3pm) position at Wahroonga Aged Care, Biloela offers supportive teamwork and staff discounts.

Qualifications

• Experience in rostering, workforce coordination, scheduling or a similar administration role.
• Strong organisation and problem-solving skills, with great attention to detail.
• Confident communication and relationship-building skills, with a friendly and helpful approach.
• An understanding of awards, workplace legislation and workforce compliance requirements.
• Experience with rostering systems such as Humanforce and confidence using Microsoft Office, particularly Excel, Word and Outlook.

Responsibilities

• Coordinate accurate and efficient staff rosters that meet resident needs, operational requirements and workforce compliance.
• Manage staff availability, leave, shift changes and unplanned absences, responding quickly when workforce needs change.
• Monitor staffing levels and help solve coverage challenges to keep services running smoothly.
• Prepare workforce reports and support the Service Manager to monitor overtime, labour costs, workforce utilisation and agency use.
• Coordinate mandatory training, performance reviews and other workforce compliance activities.
• Be a helpful first point of contact for roster and workforce enquiries, while supporting recruitment and onboarding when needed.

Skills

Rostering

Workforce coordination

Scheduling

Administration

Excel

Word

Outlook

Education

Certificate IV in Human Resources or Business Administration

Tools

Humanforce

Microsoft Office

Job description

Lutheran Services is seeking an Administration Officer – Workforce in Queensland. You will help ensure the right people are in the right place at the right time to deliver person-centred care in aged care services.

The role involves roster coordination, managing staff availability, and generating workforce reports to monitor overtime and costs. A 0.8 FTE, Monday–Friday(9am–3pm) position at Wahroonga Aged Care, Biloela offers supportive teamwork and staff discounts.