Rostering & Scheduling Officer – Aged Care Operations

Helping Hand Aged Care; Adelaide; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging up to $15,899 peryear

Meal and Entertainment Card $2,650 tax

Discounted private health insurance

Employee Assistance Program (EAP)

Fitness Passport Program with gym disc

Access to Employee Assistance Program

Job summary

Helping Hand Aged Care in Salisbury South is seeking an Operations Support Officer to manage staff rosters across our home care services. You’ll collaborate with service managers and support workers to ensure coverage, award compliance, and continuity of care, while providing essential administrative support.

This role operates across a seven-day roster with shifts from early to late. You’ll bring experience in rostering, strong IT skills, and the ability to adapt to changing service needs while

Qualifications

• Certificate III or IV in Business Administration or equivalent.
• Proficient in Microsoft Office and cloud-based tools.
• Experience with rostering or scheduling software.
• NDIS checks or willingness to obtain.

Responsibilities

• Develop and maintain accurate staff rosters using scheduling systems.
• Respond to availability changes, leave, and service needs in real time.
• Liaise with service managers to ensure client staffing requirements are met.
• Monitor roster efficiency, gaps, and trends for quality care.
• Provide administrative support to service teams.

Skills

Rostering software

Microsoft Office

Communication

Organisational skills

NDIS screening

Education

Certificate III/IV in Business Administration

Job description

Helping Hand Aged Care in Salisbury South is seeking an Operations Support Officer to manage staff rosters across our home care services. You’ll collaborate with service managers and support workers to ensure coverage, award compliance, and continuity of care, while providing essential administrative support.

This role operates across a seven-day roster with shifts from early to late. You’ll bring experience in rostering, strong IT skills, and the ability to adapt to changing service needs while