Rostering & Scheduling Specialist – NDIS Coordination

Autism Association of WA; Western Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Salary packaging options

Discounts with major brands

Fitness Passport for gym access

Collaborative team environment

Job summary

The Autism Association of WA is seeking a Client Liaison Officer based in Shenton Park. This role involves supporting families in accessing NDIS services and ensuring a seamless scheduling process for therapy appointments.

The ideal candidate will have strong IT skills, a keen attention to detail, and excellent communication abilities, working collaboratively within a dedicated team to provide the best possible experience for individuals with Autism.

This is a fixed-term contract for 12 months, requiring engagement with various stakeholders.

Qualifications

• Must be comfortable engaging with various stakeholders such as therapists, schools, and families.
• Basic accounting and data entry skills.
• Knowledge of NDIS and the disability sector is highly desirable.

Responsibilities

• Ensure families have a seamless and efficient experience booking their therapy services.
• Support therapists in rostering their appointments.
• Engage proactively with the team to maintain a high level of customer experience.

Skills

Sound IT skills, including advanced use of Excel

Excellent communicator

Highly organized

Attention to detail

Job description

The Autism Association of WA is seeking a Client Liaison Officer based in Shenton Park. This role involves supporting families in accessing NDIS services and ensuring a seamless scheduling process for therapy appointments.

The ideal candidate will have strong IT skills, a keen attention to detail, and excellent communication abilities, working collaboratively within a dedicated team to provide the best possible experience for individuals with Autism.

This is a fixed-term contract for 12 months, requiring engagement with various stakeholders.