Roster Co-Ordinator

Arcare Aged Care; Brisbane; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

Arcare Aged Care is seeking a dedicated Staff Scheduler to ensure rosters cover all shifts across our residences, delivering high-quality care. You will be an essential link between staff and management, coordinating availability, shift changes and payroll processes.

The role emphasizes effective communication, teamwork and adaptability within a fast-paced aged care environment. A collaborative, customer-focused mindset will support the care needs of residents and the organisation’s staffing

Qualifications

• Experience in rostering across multiple teams or departments.
• Experience in workforce rostering, scheduling, payroll administration or workforce coordination in a fast-paced environment.
• Familiarity with scheduling software such as Humanforce or Time Target.

Responsabilités

• Develop and maintain staff schedules to ensure adequate coverage for all shifts and to meet residents' care requirements.
• Handle shift changes, leave requests and replacements to maintain staffing levels.
• Manage payroll-related administration, including timesheets and attendance records.
• Communicate schedules, changes and important information to staff.
• Collaborate with management to align staffing with budget and optimize workforce management.

Connaissances

Roster management

Staff scheduling

Payroll administration

Communication

Teamwork

Outils

Humanforce

Time Target

Description du poste

About the Role

You play a pivotal role in ensuring that the Residence is appropriately staffed - at all times, to deliver quality care to residents while also maintaining a positive work environment. You will be an important member of the frontline team, responsible for effective rostering which is crucial in meeting the unique needs of our residents.

Your key responsibilities will be:

• Staff Scheduling: Developing and maintaining staff schedules to ensure adequate coverage for all shifts and to meet the care requirements of residents. This involves coordinating the availability of different staff members, taking into account their qualifications, preferences, and contractual obligations.
• Managing Shift Changes: Handling requests for shift changes, leave, or time off and finding suitable replacements when necessary to maintain staffing levels.
• Payroll Administration: Manage payroll related administration, ensuring employee roster data, timesheets, leave requests and attendance records are accurate and promptly submitted to payroll.
• Communication: Maintaining effective communication with staff members to inform them of their schedules, shift changes and any updates or important information related to their work.
• Coordination with Management: Collaborating with the facility's management team to align staffing needs with budgetary constraints and optimize workforce management.

Skills & Experience

• Demonstrated experience managing rostering across multiple teams/departments.
• Demonstrated experience in workforce rostering, scheduling, payroll administration or workforce coordination in a fast paced environment.
• Experience using employee scheduling software such as Humanforce or Time Target.
• Adaptable, passionate and willingness to learn.
• Collaborative and skilled at teamwork.
• Friendly and effective communication abilities.

About Arcare

As one of Australia’s leading aged care providers, Arcare operates over 60 residences across QLD, NSW, ACT, SA and VIC, supported by more than 10, team members. Our focus is simple — building meaningful relationships between residents, families, and staff, with our residents at the heart of everything we do.