Roster Clerk

Nepean Blue Mountains Local Health District; Katoomba; On-site; AUD 78,000 - 80,000; Full time

Benefits offered by this job

Accrued Day off

Salary Packaging

Novated Leasing

Education & Training Service

Employee Assistance Program

Fitness Passport

Job summary

Nepean Blue Mountains Local Health District (NBMLHD) is seeking a Roster Clerk at Blue Mountains Hospital to coordinate workforce coverage for Nursing and Wardsperson services across the organisation. This permanent full-time role involves managing daily roster vacancies, arranging casual coverage and processing shift changes within HealthRoster (Allocate Optima).

You will provide administrative support across workforce functions, respond to inquiries, assist with recruitment administration,

Qualifications

• Strong interpersonal and communication skills to interact with management and staff
• Ability to work independently and as part of a team under limited direction
• Strong time management and multi-tasking capabilities
• Capacity to understand Health Industry Awards and Agreements
• Experience with roster systems, particularly HealthRoster/Allocate Optima
• Commitment to a positive workplace culture and accurate documentation

Responsibilities

• Coordinate and maintain workforce coverage across Nursing and Wardsperson services.
• Manage daily roster vacancies and casual workforce coverage.
• Process shift changes within HealthRoster (Allocate Optima).
• Provide administrative support across workforce functions, including inquiries and recruitment admin.
• Maintain records and support meetings and clerical activities.

Skills

Interpersonal communication

Verbal communication

Time management

Policy knowledge

Health industry awards understanding

Administrative support

Tools

Health Roster (Allocate Optima)

Job description

Employment Type: Permanent Full Time Position Classification: Administration Officer Location: Blue Mountains Hospital Remuneration: $78,183.84 - $79,973.57 per annum Hours Per Week: 38 Requisition ID: REQ705536 Applications Close: 15/11/2026 With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role. About Us Nepean Blue Mountains Local Health District (NBMLHD) is an exceptional environment to advance your career while enhancing your skills and expertise. As a recognised leader in the healthcare industry, we deliver a comprehensive range of public health services across the Nepean, Blue Mountains, and Lithgow Regions. Blue Mountains District ANZAC Memorial Hospital is an acute hospital that supports a population of approximately 80,000 and is the only ANZAC Memorial hospital remaining in NSW. Easily accessible to Sydney residents, our team of clinicians, allied health, and support staff works with the community on a shared goal to maintain the delivery of high-quality healthcare in the Blue Mountains region. If you enjoy working in a fast-paced environment, have strong organisational skills and can confidently communicate with a wide range of people, this could be the perfect opportunity for you. As a Roster Clerk, you will play a key role in coordinating and maintaining workforce coverage for Nursing and Wardsperson services across the organisation. You will work closely with managers and employees to manage daily roster vacancies, arrange casual workforce coverage and accurately process shift changes within HealthRoster (Allocate Optima). In addition, you will provide administrative support across a range of workforce functions, including responding to enquiries, assisting with recruitment-related administration, maintaining records and supporting meetings and general clerical activities. Your attention to detail, ability to prioritise competing demands and commitment to providing excellent customer service will contribute to the effective delivery of patient care services. Join our team and help ensure our workforce is supported, our services remain well staffed, and our patients continue to receive high-quality care every day.

Benefits available to eligible NBMLHD employees

• Accrued Day off (ADO)
• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

What you will bring to the role

• Well developed interpersonal, verbal and communication skills, with the ability to communicate with management and staff at all levels, whilst maintaining confidentiality.
• Ability to work under limited direction, both independently and collaboratively within the team environment.
• Well-developed time management skills with the ability to manage multiple tasks concurrently, a proven ability to work under pressure with excellent problem-solving skills
• Capacity to understand and interpret Health Industry Awards and Agreements
• Experience with the Health Roster (Allocate Optima) system, or equivalent experience with rostering within a complex organisation/facility
• Commitment to promoting a positive workplace culture in a challenging and dynamic work environment within a team of diverse personalities and cultures
• Demonstrated computer literacy, accuracy and conciseness in documentation

Additional information:

• NBMLHD is committed to creating a diverse and inclusive environment which reflects the community we serve. We encourage candidates from all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTIQA+, Cultural and Linguistically Diverse (CALD) people, neurodiverse individuals, and people with disabilities to apply.
• NBMLHD is committed to implementing the child safe standards.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.