Roster Administrator Relief - People & Culture (Internal Vacancy)

West HQ; Sydney; On-site; AUD 34,000 - 44,000; Full time

Job summary

West HQ in Sydney is seeking a Relief Roster Administrator to support the Roster Specialist during leave or other absences. This casual, on-demand role offers full training, with typical hours 9:00am–5:00pm, Monday to Friday.

You will help maintain rosters, process leave requests and changes, and liaise with team members and managers to keep everyone informed. Flexibility for outside hours around deadlines may be required.

Qualifications

• Strong understanding of how our business operates and the needs of different departments.
• Ability to work independently with sound judgment.
• Excellent time management and ability to meet tight deadlines.
• Enjoys working with systems, schedules and information.
• Comfortable working at a computer for extended periods.
• Ability to undertake detailed work with a high level of accuracy.
• Excellent verbal and written communication skills.
• Ability to think on your feet and adapt to changing priorities.
• Familiarity with time management software is preferred.

Responsibilities

• Help maintain accurate rosters, process leave requests and ensuring things continue to run smoothly behind the scenes.
• Assist with roster changes, updates, and general administration.
• Communicating with team members and managers to keep everyone informed (in person and via email).

Skills

Attention to detail

Time management

Communication skills

Independent worker

Computer literacy

Tools

Time Manager

Job description

Roster Administrator Relief - People & Culture (Internal Vacancy)

Love a good puzzle, have an eye for detail and looking for an opportunity to learn about how we keep operations running behind the scenes? We have the role for you!

West HQ is looking for a Relief Roster Administrator to step in and support our Roster Specialist while she is on annual leave or other unplanned absences. This role is casual in nature, activated only when coverage is required, offering variety without long-term commitment.

• Full training will be provided, so you will feel confident and well‑equipped to succeed in the role.
• Monday to Friday 9:00am - 5:00pm
• Remuneration will be discussed at interview
  

About the role:

The Relief Roster Administrator plays a vital role in maintaining workforce scheduling across the business. You will:

• Help maintain accurate rosters, process leave requests and ensuring things continue to run smoothly behind the scenes.
• Assist with roster changes, updates, and general administration.
• Communicating with team members and managers to keep everyone informed (in person and via email).
  

This role works in close partnership with the Payroll Specialist, requiring efficient communication and collaboration to ensure accurate and timely payroll outcomes. You’ll need to be flexible and available to work outside standard 9:00am - 5:00pm hours when required, particularly around roster finalisation deadlines.

Who's right for the job?

We are looking for someone who:

Has a strong understanding of how our business operates, including the various departments and their unique needs

Can work independently, with sound judgment

Demonstrates excellent time management and can work to tight deadlines

Enjoys working with systems, schedules and information.

Is comfortable working at a computer for extended periods

Ability to undertake detailed work with a high level of accuracy

Excellent verbal and written communication skills

Ability to think on your feet, solve problems, adapt when priorities change.

Ability to understand and interpret clauses within the Registered and Licensed Clubs Award (hours of work, overtime, penalty rate

Experience with time manager is preferred (not essential)