Workforce Coordinator (Rostering and HR)

The INS Group; Wollongong City Council; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Flexible hours

Part-time role

Job summary

The INS Group is seeking a Workforce Coordinator to manage 24/7 nursing rosters and gain exposure to HR, employee relations and performance management. This part-time role emphasizes coordinating shifts, vacancies, and communication with staff while supporting HR processes alongside our HR Advisor.

You’ll contribute to smooth operations, with a focus on developing HR-related skills and experience within a healthcare environment. Flexible hours and a supportive team are offered.

Qualifications

• Previous experience in healthcare rostering or workforce coordination.
• Experience working with nurses or other healthcare professionals.
• Strong organisational skills and the ability to manage competing priorities.
• Ability to remain calm, practical and solutions-focused with last-minute staffing changes.
• Excellent communication and interpersonal skills.
• Interest in developing skills in HR and employee relations.

Responsibilities

• Rostering & Workforce Coordination: Coordinate and maintain rosters for nursing staff across a 24/7 operation.
• Manage shift vacancies and arrange cover for unexpected absences, including sick leave and last-minute changes.
• Communicate with employees regarding shifts, availability and roster changes.
• Respond to day-to-day rostering queries and resolve workforce-related issues.
• Work with management to ensure staffing coverage and minimise disruptions to operations.

Skills

Healthcare rostering

Workforce coordination

Nurses/healthcare professionals

Organisational skills

Communication skills

HR knowledge

Education

Certificate IV in Human Resources

Job description

Workforce Coordinator (Rostering and HR)

Experienced in healthcare rostering and ready to take the next step in your career?

We have an exciting opportunity for a Workforce Coordinator to join our team!

We're looking for someone who understands the challenges of coordinating a healthcare workforce, can keep things running smoothly when shifts need filling, and enjoys working with people.

This role is primarily focused on coordinating the rosters for our 24/7 nursing workforce, with the added opportunity to develop your skills and experience in HR, employee relations and performance management.

If you've been working in healthcare rostering and are interested in expanding your career beyond the roster, this could be the opportunity you've been looking for!

Experienced in healthcare rostering and ready to take the next step in your career?

We have an exciting opportunity for a Workforce Coordinator to join our team!

We're looking for someone who understands the challenges of coordinating a healthcare workforce, can keep things running smoothly when shifts need filling, and enjoys working with people.

This role is primarily focused on coordinating the rosters for our 24/7 nursing workforce, with the added opportunity to develop your skills and experience in HR, employee relations and performance management.

If you've been working in healthcare rostering and are interested in expanding your career beyond the roster, this could be the opportunity you've been looking for!

What you'll be doing

Rostering & Workforce Coordination

• Coordinate and maintain rosters for our nursing staff across a 24/7 operation.

• Manage shift vacancies and arrange cover for unexpected absences, including sick leave and other last-minute changes.

• Communicate with employees regarding their shifts, availability and roster changes.

• Respond to day-to-day rostering queries and resolve workforce-related issues.

• Work closely with management to ensure appropriate staffing coverage and minimise disruptions to operations.

Employee Relations & HR Support

• Assist with the day-to-day management of employee grievances and workplace concerns.

• Support performance management processes when issues arise.

• Occasionally participate in recruitment and interviews for new nursing staff alongside management.

• Work alongside our HR Advisor to support HR processes and employee management.

What we're looking for

Ideally, you'll have:

• Previous experience in healthcare rostering or workforce coordination.

• Experience working with nurses or other healthcare professionals.

• Strong organisational skills and the ability to manage competing priorities.

• The ability to remain calm, practical and solutions-focused when dealing with last-minute staffing changes.

• Excellent communication and interpersonal skills.

• Confidence dealing with employees and managing day-to-day workplace issues.

• An interest in developing your skills and experience in HR and employee relations.

Highly regarded:

• Experience working with the Nurses Award or Health Professionals and Support Services Award.

• A Certificate IV in Human Resources, Business or a related qualification.

We're particularly interested in hearing from candidates who have a background in healthcare rostering and are looking to broaden their experience into HR.

Why join us?

This is more than just a rostering position. It's an opportunity to build on your existing healthcare workforce experience while developing valuable HR and employee relations skills.

You'll be supported by our Operations Manager and HR Advisor, giving you the opportunity to learn, develop and gain practical experience across a range of workforce and HR functions.

You'll also have the flexibility of a part-time arrangement, making this a great opportunity for someone looking for a role that fits around their lifestyle.

Employment details

• Employment type: Part-time, 1-year contract.

• Working days: Monday to Friday.

• Hours: 5–6 hours per day.

• Working window: Between 9:00am and 3:00pm.

• Flexibility: We're happy to discuss your preferred daily hours and work together to find an arrangement that suits both you and the business.

Interested?

If you have healthcare rostering experience and are looking for an opportunity to develop your career further, we'd love to hear from you!