Administration Officer - Reliever (Casual)

North West Hospital and Health Service; Mount Isa City; On-site; AUD 42,000 - 54,000; Part time

Job summary

North West Hospital and Health Service (NWHHS) is seeking flexible Administration Officer Relievers to support hospital, community and primary health areas in Mount Isa City. Casual opportunities exist for a 12-month talent pool, offering varied shifts from early morning to late evening to meet operational needs.

Responsibilities include reception duties, patient administration, appointment coordination and maintenance of records, plus collaboration with clinicians and support staff.

Qualifications

• Experience in hospital administration is preferred.
• Ability to work across multiple health settings.
• Pre-employment screening will be conducted.

Responsibilities

• Provide reception, patient administration and general clerical support across hospital and community health services.
• Coordinate appointments, admissions/discharges and maintain accurate patient records.
• Support clinical and operational staff through effective communication, scheduling and coordination.
• Use healthcare information systems and contribute to continuous improvement and quality service delivery.

Skills

Reception

Patient administration

Clerical duties

Communication

Scheduling

Education

Certificate III in Business

Job description

Join our Administration Relief Talent Pool!

We are seeking flexible and motivated Administration Officer Relievers to provide essential administrative support across a range of healthcare settings. Casual opportunities available over a 12 month talent pool period.

About The Role

As an Administration Officer Reliever, you will provide high quality administrative support across hospital, community and primary health areas within North West Hospital and Health Service (NWHHS). You will play an important role in supporting clinicians, patients and visitors while helping ensure the smooth day-to-day operation of healthcare services. This role offers variety with opportunities to provide relief across multiple areas and work collaboratively with medical, nursing and Community Health teams. Flexibility with availability to work a full-time shift between the hours of 7am and 11pm is essential to meet operational requirements.

• Provide reception, patient administration and general clerical support across hospital and community health services.
• Coordinate appointments, patient admissions/discharges and maintain accurate patient information records.
• Support clinical and operational staff through effective communication, scheduling and administrative coordination.
• Use a range of healthcare information systems and contribute to continuous improvement and quality service delivery.

Working with us

• Tax savings through salary sacrificing options are available (long-term casuals).

Professionally , our HHS values professionalism, leadership capability, excellence and resilience in our staff. We are committed to providing extraordinary opportunities for career development including in-house training, development and mentoring programs.

Requirements

• Whilst not mandatory, a relevant qualification would be well regarded including Certificate III in Business or similar.
• Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
• A period of probation may apply.

About North West Hospital And Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

The lifestyle in Mount Isa is family friendly; it is a vibrant city with an outback community feel. You will fall in love with the natural splendour of the North West Queensland region, the experience of a rural/urban community and the opportunity to make a real and positive difference... and want to stay.

Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.

This is a Talent Pool process which is used to collect applications for current and upcoming positions. Applications will be assessed regularly throughout this process.

Applications close: Wednesday, 19 May 2027.

Occupational group

Administration