Return-to-Work & Injury Claims Coordinator

The Safe Step; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Safe Step Brisbane support office coordinates workers' compensation claims across Australia, with Hamilton-based leadership guiding the return to work process. You will support claim lodgement, progress, and paperwork, while maintaining confidential records and developing suitable duties plans to assist injured employees back to work.

You bring experience in return to work or injury management and hold a Queensland Rehabilitation and Return to Work Coordinator qualification.

Qualifications

• Experience in return to work or injury management.
• Sound workers' compensation knowledge.
• Queensland Rehabilitation and Return to Work Coordinator qualification required.

Responsibilities

• Provide claim forms and guide team members through lodgement.
• Follow up paperwork, answer questions and progress claims.
• Develop, update and monitor suitable duties plans.
• Support team members and managers during the return to work process.
• Maintain accurate and confidential records.

Skills

Return to work coordination

Injury management

Workers' compensation knowledge

Phone support

Education

Queensland Rehabilitation and Return to Work Coordinator qualification

Job description

The Safe Step Brisbane support office coordinates workers' compensation claims across Australia, with Hamilton-based leadership guiding the return to work process. You will support claim lodgement, progress, and paperwork, while maintaining confidential records and developing suitable duties plans to assist injured employees back to work.

You bring experience in return to work or injury management and hold a Queensland Rehabilitation and Return to Work Coordinator qualification.