Retail Training Lead – ANZ (LMS & Onboarding)

Freedom Furniture; Ryde; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career growth opportunities

Learning culture with L&D team

25% staff discount

Job summary

Freedom Furniture is seeking a Retail Trainer to join the Retail Training team in NSW. The role focuses on creating and delivering learning solutions about our products and sales best practices, working with senior stakeholders on diverse learning projects across digital, face-to-face and informal mediums.

The position is full-time, primarily based in New South Wales, with travel to Freedom stores around Sydney and potential work across other states and New Zealand.

Responsibilities

• Contributing to the curation of Freedom's sales and product training strategy in partnership with the Head of Retail Training.
• Delivering engaging and inspiring workshops both face-to-face and digitally across ANZ to all sales teams.
• Supporting stores through 1-2-1 and small group training to embed sales skills and product knowledge.
• Designing, developing and delivering blended learning solutions—face-to-face programs and online modules—meeting learning objectives.
• Managing and maintaining Freedom's Learning Management System (LMS) for content that is current and accessible.
• Updating learning content to reflect Freedom's evolution and ensure relevance.
• Designing and delivering Freedom's induction program to onboard new starters effectively.
• Tracking training completion, learner progress and performance outcomes via the LMS to surface insights.
• Partnering with area leaders and product/buying teams to identify skill gaps and translate business needs into learning solutions.

Job description

Freedom Furniture is seeking a Retail Trainer to join the Retail Training team in NSW. The role focuses on creating and delivering learning solutions about our products and sales best practices, working with senior stakeholders on diverse learning projects across digital, face-to-face and informal mediums.

The position is full-time, primarily based in New South Wales, with travel to Freedom stores around Sydney and potential work across other states and New Zealand.