ANZ National Training Leader - Retail Excellence

The-Athlete; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Staff discounts across brands

Health and wellbeing partnerships

Career development opportunities

Job summary

The Athlete’s Foot is seeking a National Training Manager ANZ to lead the strategy and capability development of our store teams across Australia and New Zealand. You will manage a team of State Training Managers and collaborate with store and area managers to deliver practical learning experiences.

Based in Sydney (Alexandria) with extensive travel, you will drive onboarding, product knowledge, leadership development and the accreditation pathway from Fit Technician to Master Fit, ensuring

Qualifications

• Experience leading national or multi-site training and development functions.
• Ability to coach, motivate and drive accountability across teams.
• Strong retail/sales or customer experience background, multi-site preferred.
• Proven ability to design engaging learning programs for frontline teams.
• Excellent facilitation and presentation skills across all levels.
• Experience using training data to monitor completion and impact.

Responsibilities

• Develop and deliver the national training strategy and calendar.
• Lead the State Training Manager teams across AU and NZ.
• Identify capability gaps and translate needs into programs.
• Design onboarding, product knowledge and customer experience training.
• Own the accreditation pathway from Fit Technician to Master Fit.
• Lead national training programs, seminars and events.
• Partner with Area/Store Managers to create coaching plans.
• Own LMS, monitor completion and training effectiveness.
• Design leadership programs for succession and progression.
• Collaborate with Buying/Planning/Marketing on launches.
• Support rollout of new tech and systems with training pilots.

Skills

Strategic learning

Team leadership

Stakeholder management

Facilitation & presentation

LMS management

Learning strategy

Change management

Tools

LMS

Job description

The Athlete’s Foot is seeking a National Training Manager ANZ to lead the strategy and capability development of our store teams across Australia and New Zealand. You will manage a team of State Training Managers and collaborate with store and area managers to deliver practical learning experiences.

Based in Sydney (Alexandria) with extensive travel, you will drive onboarding, product knowledge, leadership development and the accreditation pathway from Fit Technician to Master Fit, ensuring