Retail Trainer: Elevate Store Teams Across SA/WA

Metcash Limited; Canning; Presencial; AUD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5th week annual leave

Well-being days

Volunteer day

Career growth opportunities

Parental leave 12 weeks

Inclusive culture

Flexibility

Descripción de la vacante

Total Tools & Hardware Group, part of Metcash, is seeking a Retail Trainer to upskill store teams across South Australia and Western Australia. In this hands-on role you’ll deliver face-to-face and virtual training, coach staff on customer service and sales, and develop practical learning resources that translate to better in-store performance.

You’ll work with store leaders to identify capability gaps, onboard new team members, and travel regularly across both states.

Formación

• Proven experience delivering engaging retail training programs.
• Strong coaching and facilitation skills that drive behaviour change.
• Passion for developing people and building high-performing teams.

Responsabilidades

• Deliver engaging face-to-face and virtual training across our store network in SA and WA.
• Coach team members on the shop floor to improve customer service, sales skills and product confidence.
• Create training programs and learning resources that are practical, engaging and easy to apply.
• Partner with store leaders to identify capability gaps and drive development initiatives.
• Support new team member onboarding and ongoing skills development.
• Build strong relationships across the store network and provide ongoing coaching and support.

Conocimientos

Retail training delivery

Coaching & facilitation

People development

Stakeholder engagement

Descripción del empleo

Total Tools & Hardware Group, part of Metcash, is seeking a Retail Trainer to upskill store teams across South Australia and Western Australia. In this hands-on role you’ll deliver face-to-face and virtual training, coach staff on customer service and sales, and develop practical learning resources that translate to better in-store performance.

You’ll work with store leaders to identify capability gaps, onboard new team members, and travel regularly across both states.