Store Capability Coach – South Australia

Viva Energy Australia; Adelaide; On-site; AUD 99,000 - 121,000; Full time

Benefits offered by this job

Flexible working arrangements

Parental leave

Birthday leave

Health and wellbeing discounts

Employee share plan

Novated leasing

Service recognition program

Job summary

Viva Energy Retail seeks an experienced Capability Specialist to uplift store capability across South Australia. You will coach Store Managers, embed sustainable training practices, and support a transition to a Store Manager-led model within OTR and Reddy Express sites.

You will work closely with field leaders, deliver aligned training, and drive continuous improvement while traveling across SA. This fixed-term contract offers flexibility and a meaningful impact on frontline teams.

Qualifications

• Significant experience in training delivery, capability building, coaching, learning and development, or retail/store operations.
• Strong facilitation, coaching and stakeholder engagement skills with the ability to influence and develop leaders at all levels.
• Proven experience supporting operational teams through change and capability uplift initiatives.
• A practical, hands-on approach with the ability to work independently across multiple locations.
• Strong understanding of retail, convenience, QSR, fuel or other fast-paced operational environments.
• Willingness and ability to travel extensively throughout South Australia.
• Qualifications in Training & Assessment, Adult Learning, Coaching or a related discipline will be highly regarded.
• Experience within OTR, Reddy Express or similar multi-site retail networks is advantageous.

Responsibilities

• Hands-on capability support to OTR and Reddy Express stores across South Australia.
• Coaching and development for Store Managers to confidently own and deliver training within their stores.
• Practical support to field leaders and store teams as they transition to a Store Manager-led training model.
• Guidance on embedding training tools, routines and operational standards that drive long-term capability ownership.
• Consistent delivery of training aligned to Viva Energy Retail's Operations Training framework and design standards.
• Identification and resolution of local capability gaps and training delivery risks through targeted field support.
• Valuable field insights and feedback to strengthen training design, capability initiatives and continuous improvement efforts.
• Support for the rollout of new training programs, operational initiatives and business change projects across South Australia.

Skills

Training delivery

Capability building

Coaching

Learning & development

Retail operations

Stakeholder engagement

Change management

Independent worker

South Australia travel

Education

Training & Assessment

Adult Learning

Coaching

Job description

Viva Energy Retail seeks an experienced Capability Specialist to uplift store capability across South Australia. You will coach Store Managers, embed sustainable training practices, and support a transition to a Store Manager-led model within OTR and Reddy Express sites.

You will work closely with field leaders, deliver aligned training, and drive continuous improvement while traveling across SA. This fixed-term contract offers flexibility and a meaningful impact on frontline teams.