Retail Tech & Solutions Consultant

Telstra; City Of Swan; Vor Ort; AUD 66.000 - 81.000; Vollzeit

Benefits dieser Stelle

30% Telstra discounts

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

LinkedIn Learning access

Future Ready program

Flexible working hours

Performance rewards

Zusammenfassung

Telstra Retail in Midland seeks a Retail Customer Service & Sales Consultant to help customers select products, activate services and troubleshoot basic issues. You’ll be part of a team that delivers exceptional experiences and drives store performance.

You’ll act as a knowledge resource, stay updated on the latest devices and services, and use consultative selling to meet or exceed targets while representing Telstra's iconic Australian brand.

Qualifikationen

• Great communication skills across in‑store and phone interactions.
• Solution‑oriented approach to meet customer needs and solve issues.
• Sales driven mindset with the ability to meet KPIs and targets.
• Willingness to learn and develop product knowledge and services.
• Resilience and a positive attitude in a fast paced retail environment.
• Customer-facing experience is advantageous but not required.

Aufgaben

• Deliver exceptional customer experiences by helping customers choose products and services.
• Act as the go‑to tech expert, staying current with Telstra offerings.
• Work with the team to achieve store goals and maintain high standards.

Kenntnisse

Communication

Sales

Customer Service

Problem Solving

Teamwork

Jobbeschreibung

Telstra Retail in Midland seeks a Retail Customer Service & Sales Consultant to help customers select products, activate services and troubleshoot basic issues. You’ll be part of a team that delivers exceptional experiences and drives store performance.

You’ll act as a knowledge resource, stay updated on the latest devices and services, and use consultative selling to meet or exceed targets while representing Telstra's iconic Australian brand.