Retail Tech Solutions Consultant

Telstra; Gympie Regional; On-site; AUD 41,000 - 55,000; Full time

Benefits offered by this job

16 weeks paid parental leave

12% superannuation

30% discount on Telstra services

Extra leaveFlexibility

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to join its iconic Australian brand. You will help customers find tech solutions, stay current with the latest devices, and support store goals through consultative selling.

You’ll work with a diverse team in a dynamic retail environment, delivering friendly service, meeting KPIs, and growing your knowledge of Telstra products. This role offers growth and flexible hours within a team that values inclusion.

Qualifications

• Excellent communication with customers and colleagues.
• Ability to think quickly and tailor solutions per customer need.
• Proven motivation to meet and exceed sales targets and KPIs.
• Willingness to learn about products and services in a fast-paced retail environment.
• Positive attitude and ability to stay constructive under pressure.
• Experience assisting customers in-store is a plus.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Stay up-to-date with Telstra gadgets and services to provide informed guidance.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with the team to maintain a welcoming, productive store environment.

Skills

Great communication

Solution-oriented

Sales drive

Passion for learning

Resilience & positivity

Customer-facing experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to join its iconic Australian brand. You will help customers find tech solutions, stay current with the latest devices, and support store goals through consultative selling.

You’ll work with a diverse team in a dynamic retail environment, delivering friendly service, meeting KPIs, and growing your knowledge of Telstra products. This role offers growth and flexible hours within a team that values inclusion.