Retail Tech Solutions Consultant

Telstra Corporation; Melbourne; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Telstra discount

Parental leave 16 weeks

Superannuation 12%

Flexible hours

Training programs

Employee rewards

Inclusive culture

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant in Melbourne. You will help customers choose products, activate services, and troubleshoot basic issues, delivering memorable in-store experiences.

As the go-to tech expert, you’ll stay updated on Telstra offerings, use consultative selling to hit sales targets, and contribute to a collaborative team that supports store goals. Flexible hours and a supportive environment are offered.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to upsell and meet sales targets.
• Comfort with learning new tech products.
• Positive and resilient attitude in a fast-paced environment.
• Experience in customer-facing roles is a plus.

Responsibilities

• Deliver exceptional customer experiences while assisting product selection.
• Be the go-to tech expert and stay updated on Telstra solutions.
• Achieve and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Solution oriented

Sales drive

Customer service

Team player

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant in Melbourne. You will help customers choose products, activate services, and troubleshoot basic issues, delivering memorable in-store experiences.

As the go-to tech expert, you’ll stay updated on Telstra offerings, use consultative selling to hit sales targets, and contribute to a collaborative team that supports store goals. Flexible hours and a supportive environment are offered.