Retail Tech Expert - Customer Service & Sales

Telstra; Gympie Regional; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Telstra discount

Parental leave (16 weeks)

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Training & career growth

Job summary

Telstra Retail is seeking a customer-focused Retail Customer Service & Sales Consultant to help customers find tech solutions and create memorable in-store experiences. You’ll be the go-to tech expert, guiding choices and building trust while contributing to a welcoming team environment.

Join a brand that values diversity, offers generous leave options, flexible hours, and ongoing training through a broad learning network.

Qualifications

• Excellent communication with customers and teammates.
• Strong solution-oriented mindset to tailor product options.
• Proven sales drive with ability to meet KPIs.
• Willingness to learn and adapt in a dynamic retail environment.
• Resilience and a positive, can-do attitude.
• Customer-facing experience is helpful but not required.

Responsibilities

• Assist customers in finding the right Telstra products and services.
• Stay up-to-date with gadgets and services to provide informed guidance.
• Aim to meet or exceed sales targets and KPIs while ensuring excellent service.
• Collaborate with team to maintain a welcoming, productive store environment.

Skills

Communication

Salesmanship

Customer service

Teamwork

Job description

Telstra Retail is seeking a customer-focused Retail Customer Service & Sales Consultant to help customers find tech solutions and create memorable in-store experiences. You’ll be the go-to tech expert, guiding choices and building trust while contributing to a welcoming team environment.

Join a brand that values diversity, offers generous leave options, flexible hours, and ongoing training through a broad learning network.