Retail Tech & Customer Solutions Consultant

Telstra Corporation; Albany; On-site; AUD 38,000 - 54,000; Full time

Benefits offered by this job

Employee discounts

Paid parental leave

Superannuation

Training & development

Flexible hours

Performance rewards

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver exceptional in-store experiences, helping customers choose technology products and services that fit their needs. You’ll be part of a dynamic team at Telstra, a leading Australian brand known for connectivity and customer care.

You will stay informed about Telstra’s latest gadgets and services, applying consultative selling to reach sales targets. Flexible hours and a supportive team culture help you grow with Telstra.

Qualifications

• Excellent communication skills for in-store interactions.
• Ability to identify customer needs and propose suitable products and services.
• Driven to meet and exceed sales targets and KPIs.
• Willingness to learn about Telstra tech solutions and offerings.
• Positive attitude and resilience in a fast-paced retail environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert by staying up-to-date with latest gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to maintain a welcoming environment and achieve store goals.

Skills

Great communication

Sales driven

Customer service

Problem solving

Team collaboration

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver exceptional in-store experiences, helping customers choose technology products and services that fit their needs. You’ll be part of a dynamic team at Telstra, a leading Australian brand known for connectivity and customer care.

You will stay informed about Telstra’s latest gadgets and services, applying consultative selling to reach sales targets. Flexible hours and a supportive team culture help you grow with Telstra.