Retail Customer Service & Tech Sales Consultant | Flexible

Turner; Gladstone Regional; On-site; AUD 40,000 - 60,000; Full time

Benefits offered by this job

30% off Telstra services

Exclusive offers with 240+ brands

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

LinkedIn Learning access

Monthly performance rewards

Inclusive culture

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver outstanding in-store experiences and help customers transform their telecommunications journey. You’ll identify needs, guide product choices, and foster a positive, collaborative store environment.

Great communication, a solution-oriented mindset and sales drive will help you excel as part of a supportive team offering flexible hours and opportunities to grow with Telstra.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to actively listen and determine customer needs.
• Strong drive to meet and exceed sales targets and KPIs.

Responsibilities

• Engage customers to identify needs and recommend products and services.
• Stay informed about Telstra gadgets and services to provide guidance.
• Assist in delivering a memorable in-store customer journey and meet store KPIs.
• Collaborate with teammates to maintain a welcoming store environment.

Skills

Communication

Sales drive

Problem solving

Customer focus

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver outstanding in-store experiences and help customers transform their telecommunications journey. You’ll identify needs, guide product choices, and foster a positive, collaborative store environment.

Great communication, a solution-oriented mindset and sales drive will help you excel as part of a supportive team offering flexible hours and opportunities to grow with Telstra.