Tech-Savvy Retail Consultant: Customer Solutions & Sales

Telstra; Roma; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Telstra discount

Parental leave 16 weeks

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

LinkedIn Learning access

Flexible hours

Performance rewards

Inclusive culture

Job summary

Telstra Retail seeks a Retail Customer Service & Sales Consultant to help customers find tailored tech solutions in-store. You’ll be the trusted expert, guiding them to products that enhance their lives and contribute to a connected future.

This role offers progression, inclusive culture, and opportunities to grow within a leading Aussie brand. Join Telstra and enjoy flexible hours, extensive learning programs, and generous leave options while you build rewarding customer-facing experience with

Qualifications

• Excellent communication with customers in-store.
• Ability to tailor solutions to customer needs.
• Ambition to meet or exceed sales KPIs.
• Desire to learn about new products and services.
• Positive, can-do attitude in a fast-paced environment.

Responsibilities

• Deliver exceptional customer experiences and help customers pick products and services.
• Act as the go-to tech expert with product knowledge.
• Aim to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Communication

Solution orientation

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail seeks a Retail Customer Service & Sales Consultant to help customers find tailored tech solutions in-store. You’ll be the trusted expert, guiding them to products that enhance their lives and contribute to a connected future.

This role offers progression, inclusive culture, and opportunities to grow within a leading Aussie brand. Join Telstra and enjoy flexible hours, extensive learning programs, and generous leave options while you build rewarding customer-facing experience with