Retail Tech Consultant – Flexible Customer Experience

22320601; Sydney; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Telstra discounts

Paid parental leave

Career growth

Flexible hours

Inclusive culture

Rewards program

Job summary

Telstra is seeking a Retail Consultant in Tweed City on an expression of interest basis. You will help customers choose products, activate services, and troubleshoot basic issues while delivering an exceptional in-store experience.

You'll stay up-to-date with Telstra offerings, work with a supportive team, and contribute to meeting store KPIs. Previous customer-facing experience is welcome, and training will be provided.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to tailor solutions for each customer.
• Sales-focused with drive to meet KPIs.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide effective solutions.
• Contribute to achieving store KPIs and sales targets.
• Collaborate with team to create a welcoming store experience.

Skills

Great communication

Solution-oriented

Sales drive

Learner mindset

Resilience

Customer-facing experience

Job description

Telstra is seeking a Retail Consultant in Tweed City on an expression of interest basis. You will help customers choose products, activate services, and troubleshoot basic issues while delivering an exceptional in-store experience.

You'll stay up-to-date with Telstra offerings, work with a supportive team, and contribute to meeting store KPIs. Previous customer-facing experience is welcome, and training will be provided.