Retail Tech Advisor & Sales Consultant

Telstra; Sydney; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

30% off Telstra services

Exclusive offers with 240+ brands

16 weeks paid parental leave

Telstra Extra Day Off

Career development opportunities

Job summary

Telstra Retail is hiring a Full Time Customer Service & Sales Consultant at WARRINGAH MALL in NSW. You will welcome customers, help select products, activate services and resolve basic issues with a friendly, solution-focused approach.

You’ll work with a supportive team, meet KPIs and deliver great in-store experiences, while enjoying benefits and opportunities within Australia’s iconic telecom brand. This role offers stable hours, on-site training, and pathways to career growth within Telstra.

Qualifications

• Excellent communication and interpersonal skills to assist customers.
• Ability to suggest appropriate products and services based on needs.
• Results-driven with a focus on customer satisfaction and KPIs.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and provide frontline support.
• Deliver exceptional customer experiences and meet sales targets.

Skills

Great communication

Solution oriented

Sales drive

Customer-facing experience

Resilience and positivity

Learning mindset

Job description

Telstra Retail is hiring a Full Time Customer Service & Sales Consultant at WARRINGAH MALL in NSW. You will welcome customers, help select products, activate services and resolve basic issues with a friendly, solution-focused approach.

You’ll work with a supportive team, meet KPIs and deliver great in-store experiences, while enjoying benefits and opportunities within Australia’s iconic telecom brand. This role offers stable hours, on-site training, and pathways to career growth within Telstra.