Retail Tech Advisor — Customer Service & Sales

Telstra Corporation; Gosford; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

Telstra discounts

Parental leave

Learning programs

Flexible hours

Job summary

Telstra Corporation in Erina, NSW, is seeking a full-time Retail Customer Service & Sales Consultant to assist customers with product selection, service activation and basic troubleshooting, delivering exceptional experiences.

You’ll stay up-to-date with Telstra products, work with a friendly team to hit sales targets and KPIs, and help create positive, lasting customer connections in-store.

Qualifications

• Frontline customer service and sales experience.
• Ability to troubleshoot basic issues and assist customers.
• Excellent communication and customer service skills.

Responsibilities

• Help customers find the right products and services.
• Stay up-to-date with Telstra gadgets and services.
• Meet and exceed sales targets and KPIs.
• Collaborate with team to achieve store goals.

Skills

Communication

Solution oriented

Sales driven

Learning mindset

Resilience

Customer facing

Job description

Telstra Corporation in Erina, NSW, is seeking a full-time Retail Customer Service & Sales Consultant to assist customers with product selection, service activation and basic troubleshooting, delivering exceptional experiences.

You’ll stay up-to-date with Telstra products, work with a friendly team to hit sales targets and KPIs, and help create positive, lasting customer connections in-store.