Retail Tech Sales & Service Consultant (Part-Time)

Telstra Corporation; Sydney; On-site; AUD 47,000 - 55,000; Part time

Benefits offered by this job

30% Telstra discount

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

Job summary

Telstra Retail at Warringah Mall is seeking a Part Time Customer Service & Sales Consultant. You will assist customers with product selections, service activations, and troubleshooting while upholding Telstra standards. The role emphasizes frontline service, autonomy, and contributing to store performance.

You will engage customers with up-to-date product knowledge, drive sales targets, and support a welcoming team environment. Flexible hours and extensive learning opportunities are provided.

Qualifications

• Excellent communication with customers and colleagues.
• Ability to tailor solutions for individual customers.
• Strong drive to meet and exceed sales KPIs.
• Willingness to learn and adapt in a dynamic retail environment.

Responsibilities

• Provide frontline customer service and product guidance.
• Assist with service activation and basic troubleshooting.
• Aim to meet/exceed sales targets and KPIs while maintaining customer satisfaction.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication skills

Solution-oriented

Sales drive

Learning mindset

Resilience & positivity

Customer-facing experience

Job description

Telstra Retail at Warringah Mall is seeking a Part Time Customer Service & Sales Consultant. You will assist customers with product selections, service activations, and troubleshooting while upholding Telstra standards. The role emphasizes frontline service, autonomy, and contributing to store performance.

You will engage customers with up-to-date product knowledge, drive sales targets, and support a welcoming team environment. Flexible hours and extensive learning opportunities are provided.