Retail Tech Advisor - Customer Service & Sales

Telstra Corporation; Victoria; On-site; AUD 38,000 - 54,000; Part time

Benefits offered by this job

Telstra discounts

Parental leave

Learning programs

Flexible hours

Recognition programs

Inclusive culture

Job summary

Telstra is seeking a part-time Retail Customer Service & Sales Consultant to support customers in-store in Australia. You will help customers select products, activate services, and troubleshoot basic issues, delivering friendly, knowledgeable service in a fast-paced retail setting.

You’ll work with a team to meet sales targets and KPIs, while maintaining Telstra’s high standards of customer care and store performance. Flexible hours and employee discounts are part of the role.

Qualifications

• Clear communication and interpersonal skills.
• Ability to guide customers to suitable products and services.
• Proactive attitude towards learning and growth.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Be the go-to tech expert with up-to-date knowledge of Telstra offerings.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming store environment.

Skills

Communication

Solution-oriented

Sales driven

Learning mindset

Resilience

Customer facing

Job description

Telstra is seeking a part-time Retail Customer Service & Sales Consultant to support customers in-store in Australia. You will help customers select products, activate services, and troubleshoot basic issues, delivering friendly, knowledgeable service in a fast-paced retail setting.

You’ll work with a team to meet sales targets and KPIs, while maintaining Telstra’s high standards of customer care and store performance. Flexible hours and employee discounts are part of the role.