In-Store Tech Expert & Sales Consultant

Telstra; Shellharbour City Council; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

12% Superannuation

10% Variable Remuneration

30% Telstra Discounts

240+ brand partners

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks of additional leave

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver outstanding in-store experiences, helping customers find the right Telstra products and services. You’ll be the trusted expert, guiding choices and ensuring a memorable store visit.

Join an iconic Aussie brand with a focus on transformation of customers' telecommunications experiences and a collaborative team environment across Shellharbour, Warrawong, Wollongong, and Dapto locations.

Qualifications

• Excellent communication and customer service skills.
• Ability to explain products and services clearly to customers.
• Proactive problem solving and willingness to learn new technologies.

Responsibilities

• Deliver Exceptional Customer Experiences by helping customers choose products and services.
• Be the Go-To Tech Expert with up-to-date knowledge on gadgets and Telstra services.
• Achieve and excel by meeting and exceeding sales targets and KPIs while keeping customers connected.

Skills

Great Communication Skills

Sales Drive

Customer-Facing Experience

Solution-Oriented Approach

Learning Enthusiast

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to deliver outstanding in-store experiences, helping customers find the right Telstra products and services. You’ll be the trusted expert, guiding choices and ensuring a memorable store visit.

Join an iconic Aussie brand with a focus on transformation of customers' telecommunications experiences and a collaborative team environment across Shellharbour, Warrawong, Wollongong, and Dapto locations.