Retail Tech Advisor: Customer Service & Sales

Telstra Corporation; Australia; On-site; AUD 62,000 - 88,000; Full time

Benefits offered by this job

12% superannuation included

30% employee discounts on Telstra

16 weeks of paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Flexible working hours

Learning & career growth via LinkedIn

Job summary

Telstra Corporation in Southland is seeking a Full Time Retail Customer Service & Sales Consultant to deliver exceptional in-store customer experiences and guide product selections. You will activate services, troubleshoot basics, and contribute to meeting store targets.

Join Telstra, a leading Australian brand, and grow your skills through extensive training, flexible hours, and strong support within a diverse team dedicated to helping customers connect their lives with technology.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand customer needs and provide suitable solutions.
• Proven track record of meeting or exceeding sales targets.
• Willingness to learn about products and services to assist customers.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Be the go-to tech expert, staying up-to-date with Telstra offerings.
• Meet and strive to exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment and support store goals.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Corporation in Southland is seeking a Full Time Retail Customer Service & Sales Consultant to deliver exceptional in-store customer experiences and guide product selections. You will activate services, troubleshoot basics, and contribute to meeting store targets.

Join Telstra, a leading Australian brand, and grow your skills through extensive training, flexible hours, and strong support within a diverse team dedicated to helping customers connect their lives with technology.