Retail Tech Advisor: Customer Service & Sales (Full-Time)

Telstra Corporation; Broadmeadows; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

30% Telstra service discounts

16 weeks paid parental leave

Telstra Extra Day Off

Training & Career Growth opportunities

Flexible working hours

Recognition & rewards

Job summary

Telstra is hiring a Retail Customer Service & Sales Consultant for Broadmeadows. You’ll assist customers with product selection, service activations and basic troubleshooting while delivering outstanding service in a fast-paced retail environment.

Join Telstra to build a connected future, grow your skills through training, and benefit from flexible hours, generous discounts, and parental leave options as part of a diverse, inclusive team.

Qualifications

• Frontline customer service experience preferred
• Strong communication and interpersonal skills
• Ability to learn products and services quickly
• Comfort with sales goals and KPIs

Responsibilities

• Assist customers with product selection and service activation
• Troubleshoot basic issues and guide customers to solutions
• Deliver exceptional customer experiences and meet store targets
• Collaborate with team to ensure smooth store operations

Job description

Telstra is hiring a Retail Customer Service & Sales Consultant for Broadmeadows. You’ll assist customers with product selection, service activations and basic troubleshooting while delivering outstanding service in a fast-paced retail environment.

Join Telstra to build a connected future, grow your skills through training, and benefit from flexible hours, generous discounts, and parental leave options as part of a diverse, inclusive team.