Retail Tech & Sales Consultant - Full-Time

Telstra Singapore; Melbourne; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Telstra discounts

16 weeks parental leave

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Flexible working hours

Learning programs

Job summary

Telstra Retail is hiring a Full Time Customer Service & Sales Consultant for Broadmeadows. The role focuses on frontline customer support, helping with product selection, service activation, and basic troubleshooting, while delivering a positive retail experience.

You will act as a go-to tech expert, maintaining knowledge of latest devices and services, and use consultative selling to meet KPIs. Enjoy flexible hours, competitive pay, and opportunities for growth within Telstra Retail.

Qualifications

• Great communication skills.
• Solution-oriented approach to customer needs.
• Sales-driven with KPI focus.
• Customer service oriented with a positive attitude.
• Resilience and adaptability in a fast-paced retail environment.
• Team collaboration to achieve store goals.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment and support store goals.

Skills

Great communication skills

Solution-oriented

Sales-driven

Customer service

Resilience

Team collaboration

Job description

Telstra Retail is hiring a Full Time Customer Service & Sales Consultant for Broadmeadows. The role focuses on frontline customer support, helping with product selection, service activation, and basic troubleshooting, while delivering a positive retail experience.

You will act as a go-to tech expert, maintaining knowledge of latest devices and services, and use consultative selling to meet KPIs. Enjoy flexible hours, competitive pay, and opportunities for growth within Telstra Retail.