Retail Tech Advisor: Customer Service & Sales

Telstra Corporation; Mackay Regional; On-site; AUD 45,000 - 55,000; Part time

Benefits offered by this job

30% Telstra discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

LinkedIn Learning access

Flexible working hours

Job summary

Telstra Retail is seeking a Retail Customer Service & Sales Consultant in Mount Pleasant to deliver exceptional customer experiences, help customers select products, activate services, and troubleshoot basic issues, all while representing an iconic Aussie brand. You’ll stay current with gadgets and services, working with a friendly team to hit sales targets and KPIs.

You’ll enjoy Telstra benefits, including generous leave options, staff discounts, and access to extensive learning programs to

Qualifications

• Excellent communication and customer service skills.
• Ability to understand customer needs and tailor solutions.
• Sales-driven with ability to meet KPIs.
• Willingness to learn about Telstra products and services.

Responsibilities

• Help customers find products and services that fit their needs.
• Provide knowledgeable guidance on gadgets and services.
• Achieve and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Solution oriented

Sales drive

Learning mindset

Resilience & positivity

Job description

Telstra Retail is seeking a Retail Customer Service & Sales Consultant in Mount Pleasant to deliver exceptional customer experiences, help customers select products, activate services, and troubleshoot basic issues, all while representing an iconic Aussie brand. You’ll stay current with gadgets and services, working with a friendly team to hit sales targets and KPIs.

You’ll enjoy Telstra benefits, including generous leave options, staff discounts, and access to extensive learning programs to