Tech-Savvy Retail Consultant: Customer Service & Sales

Telstra; Brisbane; On-site; AUD 66,000 - 81,000; Full time

Benefits offered by this job

Parental leave

Telstra superannuation

Discounts on Telstra services

Flexible leave options

Job summary

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find tech solutions and deliver outstanding service in-store. You will act as a trusted expert, guiding customers toward products that enhance their lives.

Join Telstra, a iconic Australian brand, and contribute to a connected future by delivering memorable customer experiences while achieving sales goals in a collaborative team environment.

Qualifications

• Excellent communication skills with customers and colleagues.
• Ability to tailor solutions to individual customer needs.
• Demonstrated drive to meet and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services.
• Positive, can-do attitude in fast-paced retail environments.
• Customer-facing experience is welcome, enthusiasm is valued.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with teammates to create a welcoming, supportive store environment.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Passion for Learning

Resilience and Positivity

Customer-Facing Experience

Job description

Telstra is seeking a Retail Customer Service & Sales Consultant to help customers find tech solutions and deliver outstanding service in-store. You will act as a trusted expert, guiding customers toward products that enhance their lives.

Join Telstra, a iconic Australian brand, and contribute to a connected future by delivering memorable customer experiences while achieving sales goals in a collaborative team environment.