Retail Tech Advisor: Customer Service & Sales

Telstra Corporation; City of Tea Tree Gully; On-site; AUD 61,000 - 82,000; Full time

Job summary

Telstra Retail in MODBURY is seeking a Retail Customer Service & Sales Consultant to deliver exceptional in-store experiences. You will assist customers with product selection, service activation, and basic troubleshooting, while representing Telstra’s iconic brand and values.

You’ll work with a friendly team to hit sales targets, maintain retail standards, and create positive customer outcomes through clear communication and hands-on support. Training and growth opportunities are offered.

Qualifications

• Strong communication and customer-facing skills.
• Ability to explain products and services clearly.
• Sales-driven with target orientation.
• Team player with a positive attitude.

Responsibilities

• Help customers find the right products and services.
• Provide confident in-store guidance on tech solutions.
• Meet and exceed sales targets and KPIs.
• Collaborate with team to achieve store goals.

Skills

Customer service

Sales skills

Communication

Teamwork

Job description

Telstra Retail in MODBURY is seeking a Retail Customer Service & Sales Consultant to deliver exceptional in-store experiences. You will assist customers with product selection, service activation, and basic troubleshooting, while representing Telstra’s iconic brand and values.

You’ll work with a friendly team to hit sales targets, maintain retail standards, and create positive customer outcomes through clear communication and hands-on support. Training and growth opportunities are offered.