Full-Time Retail Tech Advisor: Elevate Service & Sales

Telstra; Gosford; On-site; AUD 64,000 - 78,000; Full time

Benefits offered by this job

Telstra discounts

240+ brand partner offers

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave available

17,000 learning programs

Job summary

Telstra Retail in Erina, NSW, is seeking a full-time Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting while upholding Telstra's in-store standards.

You will provide frontline support, ensuring a positive customer experience and contributing to store performance. This role offers career growth within an iconic Australian brand.

Qualifications

• Great communication and customer service orientation.
• Ability to tailor solutions for each customer.
• Motivation to meet and exceed sales targets and KPIs.
• Willingness to learn about products and services.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services and guiding activations.
• Be the go-to tech expert, staying up to date with Telstra offerings and solutions.
• Meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to create a welcoming environment and achieve store goals.

Skills

Communication

Solution-oriented

Sales

Learning

Resilience

Customer-facing experience

Job description

Telstra Retail in Erina, NSW, is seeking a full-time Customer Service & Sales Consultant to assist customers with product selection, service activation, and basic troubleshooting while upholding Telstra's in-store standards.

You will provide frontline support, ensuring a positive customer experience and contributing to store performance. This role offers career growth within an iconic Australian brand.