Retail Tech Advisor — Customer-First Sales & Service

Telstra; Emerald; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

30% Telstra discount

Parental leave options

Training & career growth

Flexible working hours

Monthly performance rewards

Inclusive culture

Job summary

Telstra in Australia is seeking a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and deliver memorable service. Join an iconic Aussie brand and be the trusted expert who guides shoppers through products and services to improve their connected lives.

You'll work with a friendly team, hit sales targets, and enjoy generous benefits like staff discounts, flexible hours, parental leave, and opportunities for training and career growth.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand customer needs and tailor solutions.
• Sales-driven with KPI focus.
• Enthusiasm to learn about new gadgets and services.
• Customer-facing experience preferred but not required.

Responsibilities

• Assist customers in selecting products and services.
• Provide in-store guidance as a tech expert.
• Contribute to a welcoming team environment and store goals.
• Support with promotions and loyalty programs.

Skills

Communication

Sales

Customer Service

Tech Enthusiasm

Team Player

Job description

Telstra in Australia is seeking a Retail Customer Service & Sales Consultant to help customers find the right tech solutions and deliver memorable service. Join an iconic Aussie brand and be the trusted expert who guides shoppers through products and services to improve their connected lives.

You'll work with a friendly team, hit sales targets, and enjoy generous benefits like staff discounts, flexible hours, parental leave, and opportunities for training and career growth.