Tech-Savvy Retail Advisor: Customer Service & Sales

Telstra; Sunshine Coast Regional; On-site; AUD 39,000 - 54,000; Full time

Benefits offered by this job

Telstra discounts

Paid parental leave

Learning programs

Job summary

Telstra Retail is hiring a Retail Customer Service & Sales Consultant to assist customers with product selection, activations, and basic troubleshooting in store locations across Queensland. You will create positive experiences through clear communication and friendly service.

Join Telstra to work with a iconic Aussie brand, meet sales targets, and benefit from flexible hours, parental leave, and heavy training.

Qualifications

• Customer service experience preferred.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Customer service

Communication

Sales mindset

Job description

Telstra Retail is hiring a Retail Customer Service & Sales Consultant to assist customers with product selection, activations, and basic troubleshooting in store locations across Queensland. You will create positive experiences through clear communication and friendly service.

Join Telstra to work with a iconic Aussie brand, meet sales targets, and benefit from flexible hours, parental leave, and heavy training.