Retail Tech Advisor | Flexible Hours & Growth

Telstra Corporation; Sydney; Hybrid; AUD 41,000 - 51,000; Full time

Benefits offered by this job

12% Superannuation

30% Telstra discounts

16 weeks parental leave

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

Learning programs (17,000)

Job summary

Telstra Corporation in Australia is seeking a Retail Customer Service & Sales Consultant to help customers select products, activate services, and troubleshoot basic issues. You’ll be the in-store expert delivering friendly, knowledgeable service.

You’ll stay current with the latest gadgets, use consultative selling to hit sales targets, and collaborate with teammates to create a welcoming environment. Telstra offers generous benefits including discounts, extended leave, and career development.

Qualifications

• Excellent communication skills and a friendly, customer‑facing demeanor.
• Ability to tailor solutions for each customer and work collaboratively with the team.
• Strong drive to meet and exceed sales targets and KPIs.
• Willingness to learn about Telstra products and services and stay up to date.
• Resilience and positivity to handle busy periods with a can-do attitude.
• Customer‑facing experience is a plus but not required; enthusiasm and willingness to learn are valued.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert and stay up-to-date with latest gadgets and services.
• Use consultative selling to meet and exceed sales targets and KPIs.
• Collaborate with team to create a welcoming environment and support store goals.

Skills

Great communication

Solution-oriented

Sales drive

Customer service

Adaptability

Job description

Telstra Corporation in Australia is seeking a Retail Customer Service & Sales Consultant to help customers select products, activate services, and troubleshoot basic issues. You’ll be the in-store expert delivering friendly, knowledgeable service.

You’ll stay current with the latest gadgets, use consultative selling to hit sales targets, and collaborate with teammates to create a welcoming environment. Telstra offers generous benefits including discounts, extended leave, and career development.