Retail Tech Advisor: Customer Service & Sales

Telstra Corporation; Wundowie; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

30% Telstra service discounts

Parental leave benefits

Training & career growth

Flexible hours

Recognition programs

Inclusive culture

12% Superannuation

Job summary

Telstra Retail is hiring a Part Time Customer Service & Sales Consultant in Werribee to help customers select products, activate services and troubleshoot basic issues. You’ll deliver friendly, in-store experiences aligned with Telstra standards while supporting store performance.

You’ll stay up-to-date with Telstra products, use consultative selling to meet targets, and enjoy flexible hours, discounts, and career growth opportunities within a diverse, inclusive team.

Qualifications

• Excellent communication and customer service skills.
• Ability to guide customers to suitable products and services.
• Proactive in meeting sales targets and KPIs.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Skills

Great Communication Skills

Solution-Oriented

Sales Drive

Passion for Learning

Resilience and Positivity

Customer-Facing Experience

Tools

Telstra products

Job description

Telstra Retail is hiring a Part Time Customer Service & Sales Consultant in Werribee to help customers select products, activate services and troubleshoot basic issues. You’ll deliver friendly, in-store experiences aligned with Telstra standards while supporting store performance.

You’ll stay up-to-date with Telstra products, use consultative selling to meet targets, and enjoy flexible hours, discounts, and career growth opportunities within a diverse, inclusive team.