Retail Tech Advisor: Customer Service & Sales

Telstra; Bathurst; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Superannuation 12%

Variable remuneration 10%

Telstra discounts 30%

Paid parental leave 16 weeks

Telstra Extra Day Off

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant (Expression of Interest) to delight customers with outstanding in-store service and help them identify the products and services they need to transform their telecommunications experience.

As part of an iconic Aussie brand, you’ll be the trusted tech expert who guides customers to the right solutions, delivering a memorable journey across Bathurst and nearby locations, while contributing to a connected future for Australians.

Qualifications

• Great Communication Skills
• Solution-Oriented Approach
• Sales Drive
• Passion for Learning
• Resilience and Positivity
• Customer-Facing Experience is a plus

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Job description

Telstra Retail is seeking a Customer Service & Sales Consultant (Expression of Interest) to delight customers with outstanding in-store service and help them identify the products and services they need to transform their telecommunications experience.

As part of an iconic Aussie brand, you’ll be the trusted tech expert who guides customers to the right solutions, delivering a memorable journey across Bathurst and nearby locations, while contributing to a connected future for Australians.